Contact

You don’t have to figure this out alone.

Tell us what is happening, and we’ll help determine the most appropriate next step.

Complimentary first step

15-Minute Discovery Call

This brief introductory conversation gives you space to share what is happening and what type of support you are seeking. It is not the full consultation. If additional guidance is needed, we will recommend the service that best fits your situation.

  • Briefly share your primary concern
  • Determine whether our services fit your needs
  • Identify the most appropriate next step
Request a Discovery Call

Reach JOI Senior Concierge

Availability

In-person and virtual support by appointment. Based in the Rock Hill, Fort Mill, and Charlotte area, with travel available wherever there is a need.

Please do not include detailed medical records or highly sensitive personal information in your initial email. JOI at Home Senior Concierge does not provide emergency services. In an emergency, call 911.

Get in touch

Send us a message.

Have a question about family guidance, staff training, or an upcoming workshop? Tell us how we can help and include your email so we can reply.

Open Contact Form

Want JOI news and event announcements? Keep Me in the Know.

Please do not include detailed medical records or highly sensitive personal information in your message.

After your discovery call

When deeper guidance is needed.

Assisted Living Transition & Family Guidance

$125 up to 60 minutes

A focused virtual or telephone conversation to help your family understand assisted living, prepare for the move, communicate with community staff, and support your loved one’s adjustment.

In-Home Clarity & Engagement Visit

$325 up to 2 hours

A nonclinical in-home observation, personalized engagement experience, family guidance, written recommendations, and a brief follow-up call.